Patient Registration / Patient Demographics

Getting complete and accurate information from patients at the point-of-service, and accurately capturing the information into your revenue cycle system is not only a key to the success of your revenue cycle, but also enables multivariate population health analytics.

Inaccurate capture of demographic information of the patients could potentially cause claim denials, and consequently, and delayed payments.Error-free patient demographic entry can result in increased clean claim transmission and can result in a timely reimbursement for your services. Studies show that medical practices lose as much as 7% of their annual revenue due to errors in demographic data capture.

Utilize Hybrid IMS Patient Registration Services to improve accuracy, and optimize your revenue cycle.

Demographic Entry and Demographic Check Services

• We review and update the following information on the practice management system
  • Patient’s legal name, gender, address, phone numbers (work/home/mobile)
  • Patient’s social security numbers for identification
  • Health insurance information (name of the insurance company, name of the insured person and his/her place of work, mailing address for claims, and group and policy numbers)
  • Medicaid or Medicare card (if the patient receives federal or state assistance)
  • Name, address and telephone number for person who will be responsible for payments
  • Special requirements (interpreter, stretcher access, etc.)

What to Expect with Hybrid IMS Patient Registration Services

Enjoy peace of mind, knowing you have a partner who knows the quintessence of the revenue cycle, and yours specifically, from a big picture perspective all the way down to the day-to-day tasks.

Our team members bring expertise across all major revenue cycle systems along with efficient typing skills.

• Improved productivity and accuracy
• Increased clean claim submission
• Reduced demographic related denials
• Real-time collaboration and reporting through our client portals
• Act as client liaison, provide status updates and detailed reporting on a weekly basis